Class and Workshop Policies


 

Thank you for your interest in childbirth education classes and workshops with Doulas of Las Vegas. We are the Las Vegas Valley's leading doula agency and educational center for expecting families, new families and industry professionals. Our intention is to provide parents with the education and resources they need to make confident decisions for themselves and their family. At Doulas of Las Vegas, we provide professional support during pregnancy, labor and postpartum. 

Before registering for a class or workshop taught by Doulas of Las Vegas, please review the following policies. If you have additional questions, please do not hesitate to reach out at any time!


Educators
Doulas of Las Vegas educators consists of a team of highly sought, industry professionals. Our childbirth educators and workshop facilitators work as independent contractors. Classes and services purchased through the Doulas of Las Vegas website, adhere to the following cancellation and return policy. Classes purchased through a private instructor, affiliated with Doulas of Las Vegas will have their own cancellation and return policy on their website.

Doulas of Las Vegas Cancellation
Occasionally, Doulas of Las Vegas educators may have to cancel a class due to emergency or to join a client while on-call as a Birth Doula. If this occurs, Doulas of Las Vegas will attempt to have a substitute educator on the team fill in. If a substitute educator is not available, you will be notified as soon as possible via email or telephone number provided. 

The educator will reach out to reschedule the original class. If rescheduling is not possible, a full refund can be issued or transfer to a future class date.

Client Cancellation
You may cancel your registration of a class up to 10 days prior to scheduled date, minus a 20% processing fee. Refunds take 3-5 business days to reach your account.

No Show
Clients are responsible for their class attendance. No refunds will be given for no shows.

Reschedule / Class Transfer
Rescheduling or class transfer is up to educators discretion and are subject to availability. 

***If you have questions or concerns, contact Doulas of Las Vegas, Owner and Education Director, Alicia Mattera.***